Updated COVID-19 Patient Safety Procedures for Reopening

As part of Massachusetts COVID-19 Phase 2 Reopening, Hoenig Vein & Vascular are now seeing all patients for in-office appointments. As healthcare providers, the health and safety of our patients, staff and community remains our number one priority.

We are following the guidelines put in place by state and local officials to ensure a safe experience for all patients. In addition, we have enhanced protocols for all our patients and have made all necessary adjustments to ensure proper social distancing in our offices to keep patients and staff safe. 

Operation:

  • All patients and visitors must wear a mask or cloth face covering for in-office visits.
  • Only patients with a scheduled appointment will be allowed to enter the office building. Please call us if a patient requires additional assistance.
  • Upon arrival of a scheduled appointment, please call the office and let us know you are in the parking lot at the location. We will allow you to stay in your vehicle until a cleaned and private room is available for you. We have eliminated our normal wait process to follow social distancing recommendations.
  • Hoenig Vein & Vascular will continue to ask questions as appointments are made. Please tell us if you have a cough or fever, or believe you have been exposed to a known case of COVID-19. We will review your situation and work with you to make sure you receive appropriate care.

Cleanliness:

We continue to enforce strict protocols to ensure the thorough cleaning of all rooms while using hospital grade anti-viral cleaning solutions on a regular basis.

Waiting Procedure:

Upon arrival of a scheduled appointment, please call the office and let us know you are in the parking lot at the location. We will allow you to stay in your vehicle until a cleaned and private room is available for you. We have eliminated our normal wait process to follow social distancing recommendations.

TeleHealth:

We have continued offering TeleHealth visits to supplement our in-person visits. These are important tools we have utilized to minimize in-office visits, which can be conducted via phone or video on a patient’s cell phone or tablet. Please call the office if you’d like to schedule a virtual visit or receive more information about this program.

Hoenig Vein & Vascular wants to thank everyone in advance for your cooperation and patience during this time.

To schedule an appointment, please call our Leominster office at (978) 534-3399 or our Concord office at (978) 369-4468. Stay safe and healthy! We look forward to welcoming you back!

Stephen J Hoenig, MD